:. Request Help

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 Services We offer:
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                                                                                                    The Computer Helpdesk is a service provided by student workers to assist other students, faculty, and staff with computer related issues. We can be reached via e-mail (preferred form of contact), phone, or walk-in assistance. Walk-in assistance locations on the Gainesville Campus are in the Library and the ACTT Center located in Academic 3. The walk-in assistance location on the Oconee Campus is next to the Library. Students work at the helpdesk throughout the day. However, helpdesk staffing hours vary since students attend classes. Typically, helpdesk staff work at the helpdesk on weekdays anytime from 8 a.m. to 10 p.m. except on Fridays when both campuses close early. The Gainesville Library helpdesk is staffed on every Sunday from 1:30 p.m. to 7:00 p.m.."

  • Walk-in Support/Phone Support/ Email Support

  • Assistance for students 

  • Wireless Internet

  • E-mail accounts

  • Technical Assistance with Macintosh/Windows Supported Software

  • Microsoft Office Assistance

  • Corrupt File / Disk Recovery / File Conversion

  • Accessing your home folder at home

  • Networking Assistance

  • Quick Reference Guides to commonly Used Applications

  • Much more!!

IMPORTANT NOTE: COMPUTER HELPDESK DOES NOT  CHANGE OR RESET PASSWORDS.
 

Telephone:

678-717-3735 ( Gainesville ACTT  Helpdesk )

678-717-3501 ( Gainesville Library  Helpdesk )

706.310.6292 ( Oconee ACTT  Helpdesk )