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a Child Care Aware® Quality Assured Consumer Education    and Referral Service

SATISFACTION SURVEY

WE WOULD LOVE TO HEAR ABOUT YOUR EXPERIENCE WITH OUR SERVICES
PLEASE TAKE A MOMENT AND LET US KNOW HOW WE ARE HELPING YOU

THANK YOU FOR TAKING OUR SURVEY!!

Complete the form below and click Submit.        
 

1. Were you able to find child care?  Yes   No

If YES, check what type of care:

Family Child Care   Child Care Center      Pre-K Program

School-Age Care   Summer Camp       

Other: 
 

If YES, was the facility referred to you by the CCR&R of Gainesville?     Yes      No
 

If NO, is your child being cared for by a:   Relative      Neighbor      Friend      

Other:


How would you describe the quality of the child care you are currently using?

Assessing quality child care:

How would you describe your comfort level with assessing the
quality of your child’s care BEFORE calling us?                                  

    
                                AFTER?     

 

How would you describe your comfort level with assessing the quality of
your child’s care BEFORE receiving the written materials from the CCR&R?   

                                  

                 AFTER?    


                I would like more information on how to assess quality child care


*If you would like the CCR&R of Gainesville to contact you, please provide a phone number: 


*If you would like more literature on any subject, please provide an address:
 

 

2. Did you have any problems with any of the following issues while searching for care?
(Check all that apply).

        Cost of Care        Location   Poor Quality of Care  No openings available  

        Poor quality of staff      Hours/Schedule      Other:                

 

3.  How would you rate the parent counselor’s consultation?   

            Comments: 

 

4.  Was the information you received accurate?      Yes       No


5.  Did you use the materials to evaluate child care?     Yes        No

     If no, please explain: 


6.  How helpful was the printed materials that you received?     

        
7.  Would you use the CCR&R of Gainesville again?   Yes        No

     If not, why:
 

8.  What other services might CCR&R offer to meet your child care needs?

     


9.   Are you interested in receiving our free parent newsletter?   

                 Yes        No     Already Receive It

 

        If YES,  Name:   

                Address:  


Other comments:

(survey adapted from QCC)

 

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