A Long-Term Care Ombudsman seeks to improve the quality of life of the residents of long-term care facilities. These facilities include nursing homes, and personal care homes, often called assisted living facilities or residential care facilities.  Residents of long-term care facilities sometimes have little or no contact with the outside world.  Many feel they lack control over their own lives.  Ombudsman are available to help these residents.  An Ombudsman typically would deal with such issues as the rights of long-term care residents, care provided in long-term care facilities, and transfers and discharges from long-term care facilities (including assistance with appeals).

Work individually with clients, clerical help (answering phone, paperwork) assistance with special events and celebrations, visit in nursing homes and assisted living facilities as an advocate.